COOKIE
POLICY
Last updated December 13, 2024
This
Cookie Policy explains how Helpwan Corporation OÜ
("Company," "we," "us," and
"our") uses cookies and similar technologies to recognize you when you
visit our website at
https://www.helpwan.com
("Website"). It explains what these
technologies are and why we use them, as well as your rights to control our use of
them.
In some
cases we may use cookies to collect personal information, or that becomes personal
information if we combine it with other information.
What are cookies?
Cookies
are small data files that are placed on your computer or mobile device when you visit a
website. Cookies are widely used by website owners in order to make their websites work,
or to work more efficiently, as well as to provide reporting
information.
Cookies
set by the website owner (in this case, Helpwan Corporation OÜ
) are called "first-party cookies." Cookies set by parties other than the website
owner are called "third-party cookies." Third-party cookies enable third-party features
or functionality to be provided on or through the website (e.g., advertising,
interactive content, and analytics). The parties that set these third-party cookies can
recognize your computer both when it visits the website in question and also when it
visits certain other websites.
Why do we use cookies?
We use
first-
How can
I control cookies?
You
have the right to decide whether to accept or reject cookies. You can exercise your
cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie
Consent Manager allows you to select which categories of cookies you accept or reject.
Essential cookies cannot be rejected as they are strictly necessary to provide you with
services.
The
Cookie Consent Manager can be found in the notification banner and on our Website. If
you choose to reject cookies, you may still use our Website though your access to some
functionality and areas of our Website may be restricted. You may also set or amend your
web browser controls to accept or refuse cookies.
The
specific types of first- and third-party cookies served through our Website and the
purposes they perform are described in the table below (please note that the
specific cookies served may vary depending on
the specific Online Properties you visit):
Essential website cookies:
Essential website cookies:
These cookies are strictly necessary to provide you
with services available through our Website and to use some of its features, such as
access to secure areas.
| Name: | helpwan_session |
| Purpose: | Used to allow to login and distinguish users |
| Provider: | Helpwan |
| Type: | http_cookie |
| Expires in: | __________ |
| Name: | XSRF-TOKEN |
| Purpose: | Used to protect from Cross Site Request Forgeries |
| Provider: | Helpwan |
| Type: | http_cookie |
| Expires in: | __________ |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
| Name: | _ga |
| Purpose: | Records a particular ID used to come up with data about website usage by the user |
| Provider: | .helpwan.com |
| Service: | Google Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 1 month 4 days |
| Name: | _ga_# |
| Purpose: | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions |
| Provider: | .helpwan.com |
| Service: | Google Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 1 month 4 days |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
| Name: | test_cookie |
| Purpose: | A session cookie used to check if the user's browser supports cookies. |
| Provider: | .doubleclick.net |
| Service: | DoubleClick View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 15 minutes |
| Name: | lastExternalReferrer |
| Purpose: | Detects how the user reached the website by registering their last URL-address. |
| Provider: | www.helpwan.com |
| Service: | Meta Platforms, Inc View Service Privacy Policy |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | lastExternalReferrerTime |
| Purpose: | Detects how the user reached the website by registering their last URL-address. |
| Provider: | www.helpwan.com |
| Service: | Meta Platforms, Inc View Service Privacy Policy |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | _fbp |
| Purpose: | Facebook tracking pixel used to identify visitors for personalized advertising. |
| Provider: | .helpwan.com |
| Service: | Facebook View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 2 months 29 days |
How can I control cookies on my
browser?
As the means by which you can
refuse cookies through your web browser controls vary from browser to browser, you should visit
your browser's help menu for more information. The following is information about how to manage
cookies on the most popular browsers:
In addition, most advertising
networks offer you a way to opt out of targeted advertising. If you would like to find out more
information, please visit:
What about other tracking technologies, like web
beacons?
Cookies are not the only way to recognize or track visitors to a website. We may
use other, similar technologies from time to time, like web beacons (sometimes
called "tracking pixels" or "clear gifs"). These are tiny graphics files that
contain a unique identifier that enables us to recognize when someone has visited
our Website
Do
you use Flash cookies or Local Shared
Objects?
Websites may also use so-called "Flash Cookies" (also known
as Local Shared Objects or "LSOs") to, among other things, collect and store information
about your use of our services, fraud prevention, and for other site
operations.
If you do not want Flash Cookies stored on your computer, you
can adjust the settings of your Flash player to block Flash Cookies storage using the tools
contained in the Website Storage Settings
Panel. You
can also control Flash Cookies by going to the Global Storage Settings
Panel and following the instructions (which may include
instructions that explain, for example, how to delete existing Flash Cookies (referred
to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on
your computer without your being asked, and (for Flash Player 8 and later) how to block
Flash Cookies that are not being delivered by the operator of the page you are on at the
time).
Please note that setting the Flash Player to restrict or
limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash
applications, including, potentially, Flash applications used in connection with our
services or online content.
Do you serve targeted
advertising?
Third parties may serve cookies on your computer or mobile
device to serve advertising through our Website. These companies may use information about
your visits to this and other websites in order to provide relevant advertisements about
goods and services that you may be interested in. They may also employ technology that is
used to measure the effectiveness of advertisements. They can accomplish this by using
cookies or web beacons to collect information about your visits to this and other sites in
order to provide relevant advertisements about goods and services of potential interest to
you. The information collected through this process does not enable us or them to identify
your name, contact details, or other details that directly identify you unless you choose to
provide these.
How often will you update this Cookie
Policy?
We
may update this Cookie Policy from time to time in order to
reflect, for example, changes to the cookies we use or for other operational, legal,
or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay
informed about our use of cookies and related
technologies.
The date at the top of this Cookie Policy indicates
when it was last updated.
Where can I get further
information?
If you have any questions about our use of cookies or
other technologies, pleaseinfo@helpwan.com or by post to
: